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Shipping Methods and Policies

Discrete Packaging

Not everyone needs to know where you get your awesome products, we understand that completely.

All packages are shipped in discrete plain brown boxes or plain padded envelopes and contain the following return address:

665 Inc.
Distribution Center
20810 Lassen Street
Chatsworth, CA 91311

Shipping Methods

When checking out you will have the choice of selecting your shipment delivery method:

Shipping Method Delivery Time

  • Standard Delivery: 7-14 Days
  • Local Delivery: 2-7 Days
  • Curbside Pickup: 2 Hours - Monday-Friday Service
  • 2- Day Delivery: 2 Days - Monday-Friday Service
  • Next Day Delivery: Next Day - Monday-Friday Service*

Order Shipment Processing

  • Completed orders received and processed after 2pm PST will be shipped the following day.
  • Shipping Times are based on in-stock items and transit time is based on the day we ship your order.
  • Delivery times may vary depending on availability of items.
  • Once your order is complete your order is shipped based on the Shipping Method you selected at time of purchase.
  • UPS Ships Monday-Friday.
  • UPS Next Day Orders will ship to arrive on the next business day Monday-Friday.
  • UPS does not deliver on weekends, this includes Ground, Next Day and 2- Day Delivery Service.
  • 665 does not offer Saturday delivery, If you need to arrange for a Saturday delivery please call us at (818) 678-9193.
  • Curbside Pickup, approximately 2 hours after you place your order and items are confirmed, questions call us at (818) 678-9193.

Shipping Carrier

All orders will be shipped via most efficient method unless otherwise requested when placing your order. 665 ships with the following carriers; UPS (United Parcel Service), and USPS (United States Postal Service). Please include your complete STREET address (no P.O. Box numbers, please). Allow 7 to 14 business days for delivery.

P.O. Boxes

UPS (United Parcel Service) does not deliver to P.O. Boxes. If you choose an Expedited Service such as Next Day Delivery or 2- Day Delivery your order will be shipped via USPS (United States Postal Service).

FREE Domestic Shipping (When Offered)

Domestic shipping consists of the 48 adjoining U.S. states plus Washington, D.C. (federal district), on the continent of North America.

If your shipping destination meets the FREE Domestic Shipping criteria (when offered), we will offer you the FREE Shipping option at checkout. If faster service is neeeded we will present you with faster shipping options at your expense.

FREE Local Shipping (When Offered)

FREE Local Shipping is offered when your order is under $59.00 and you are within the 665 FREE Local Shipping Zone.

If your shipping destination meets the FREE Local Shipping criteria (when offered), we will offer you the FREE Local Shipping option at checkout. If faster service is neeeded we will present you with faster shipping options at your expense.

Curbside Pickup (When Offered)

Curbside Pickup is offered if you are within California.

If your shipping destination meets the Curbside Pickup criteria (when offered), we will offer you the Curbside Pickup option at checkout. You will be able to select up to 7 days in advance, Monday-Friday from 10:00 AM - 3:00 PM PST. When your order is ready to be picked-up we will send you an email notification that your order is ready. Pickup is at our Distribution Center.

Pickup Hours

Monday-Friday from 10:00 AM - 3:00 PM PST

We are closed on Major US Holidays

Product Availability

Not all items may be available for Curbside Pickup. If an item is out of stock we will contact you to verify an items availability or backorder an item for future curbside pickup or shipment.

Parking

We have plenty of off street parking in our parking lot for fast, easy pickup.

665, Inc. - Distribution Center
20810 Lassen Street
Chatsworth, CA 91311

NO RETAIL SALES AT THIS LOCATION

Order Pickup Requirement

A copy of your order reciept will be required at pickup. You may show us your email confirmation on your smartphone or print out a copy for faster service.

Excluded Domestic Shipping

The term excludes the non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands. These destinations are considered International destinations.

These destinations are excluded from any FREE Dometic Shipping Offers

Domestic Shipping

The contiguous United States consists of the 48 adjoining U.S. states plus Washington, D.C. (federal district), on the continent of North America.

Back-ordered Shipping

If we cannot ship an item right away, we will update your order history as "Back-Ordered" with an estimated delivery date.

Signature Required Request

If you request a signature required a fee up to $4.90 will be added to your order. Shipping Rates Your shipping is automatically calculated based on the weight of the item(s) you are purchasing.

Shipping Exceptions

Some items can not be shipped to some states of the U.S.A. We will review your order carefully to insure that the shipment can be sent to you. In the case that you can not receive an item you have requested we will contact you via email with the information. We apologize for any inconvenience that this might cause you.

California Shipping

Our shipping rates include shipping, packing materials and handling. All orders shipped within California are charged sales tax in accordance with California State Board of Equalization sales tax law.

Signature Request Fee

If you request a signature required a fee up to $4.90 will be added to your order.

International Orders

665 Ships products throughout the world. All countries that we currently ship to are listed on the main account screen when you first set-up your account.

If you have an account you can track your shipment via the order history area of your account by clicking here.

All International orders are shipped via UPS (United Parcel Service), or USPS (United States Postal Service) First Class Package, Priority Mail® or Priority Mail Express International™

International Shipping Rates

International rates are handled on a order-by-order basis based on your destination and weight of order. Shipping options will be presented to you at checkout.

International Orders Under 4lbs.

International Orders under 4lbs qualify for a lower cost via U.S.P.S. (United States Postal Service) First Class Package International Shipping. If your order qualifies you will be presented with the option to select, U.S.P.S. First Class Package International Shipping.

If your order exceeds the weight limit you will be presented with the option to select U.S.P.S. Priority Mail® International or U.S.P.S. Priority Mail Express International™

International Duties, VAT and Other Charges

As an International customer, you are responsible for paying any duties, customs or tariffs on the products when the product arrives in your country. Packages returned to 665 will be still liable for all duties, customs or tariffs on the products when the product arrives at 665. Packages will not be re-shipped without secure payment for all charges incurred.

Please contact us for further information.

Track your Shipment

If you have an account you can track your shipment via the order history area of your account by clicking here.